7bdtk Privacy Policy

7bdtk ("we", "our", or "platform") is an online casino and betting service provider operating for Bangladeshi users. We place the highest importance on your privacy and are committed to ensuring the protection of your personal information.

This privacy policy describes what information we collect when you visit the 7bdtk website 7bdtk.cam, create an account, or use any of our services, how that information is used, and under what circumstances it may be shared with third parties.

By using our services, you will be considered to have given your consent to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

We collect information in two main ways — information you provide directly, and information collected automatically while you use our services.

2.1 Information Provided Directly

Information you provide when registering an account or using our services includes:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification)
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history and amounts
• Support tickets and chat history

2.2 Automatically Collected Information

Information collected technically when you use our platform includes:

• IP address and device identity
• Browser type and operating system
• Login time and session information
• Game play history and preferences
• Information obtained from cookies and similar tracking technologies
• Referral source and navigation data

7bdtk uses the information collected for the lawful and clear purposes listed below. We do not use information outside these purposes under any circumstances.

3.1 Account Management and Identity Verification

Information is used to create, maintain, and secure your account. Verifying identity document details is essential to confirm age verification — as our services are only for those aged 21 or older.

3.2 Service Delivery and Improvement

By analyzing your preferences and gaming history, we provide a personalized experience, notify you of relevant bonus offers, and improve the technical quality of the platform.

3.3 Financial Transaction Processing

Information is used to complete deposit and withdrawal processes, prevent financial fraud, and ensure transaction security. This information also helps in complying with the minimum deposit of ৳300 and minimum withdrawal of ৳1,000 rules.

3.4 Security and Fraud Prevention

Information is needed to detect suspicious activity, prevent multiple accounts, comply with anti-money laundering (AML) regulations, and ensure the overall security of the platform.

3.5 Customer Service and Support

Our 24/7 Bengali live chat support team uses the necessary information to resolve your issues quickly. Records of support conversations help us improve our service quality.

3.6 Fulfilling Legal Obligations

Storing and providing certain information is part of our legal obligation in order to comply with applicable laws, regulations, and guidance from regulatory bodies.

7bdtk never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only information necessary for service operation is shared with payment processors (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure providers, and game suppliers. All these partners are contractually bound to comply with our privacy standards.

4.2 Legal Authorities

In response to court orders, government investigations, or lawful requests from law enforcement agencies, we are required to provide information in accordance with applicable law. In such cases, we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify users appropriately before any such change.

Cookies are small text files stored on your device that help our website function more effectively.

5.1 Types of Cookies We Use

• Essential Cookies: For maintaining login sessions, security tokens, and basic site functionality. Disabling these will prevent the site from working properly.
• Functional Cookies: For remembering your preferences, language settings, and gaming preferences.
• Analytics Cookies: Collect anonymous statistics to understand site usage patterns. These do not reveal personal identity.

5.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, please note that disabling essential cookies may prevent some important parts of our service from working properly.

7bdtk has implemented industry-standard technical and organizational measures to protect your information.

6.1 Technical Security

• SSL/TLS encryption used for all data transmissions
• Sensitive information stored with AES-256 encryption
• Regular security audits and vulnerability testing
• Intrusion Detection System (IDS) active
• Two-Factor Authentication available

6.2 Organizational Security

• Only authorized personnel have access to personal information
• All staff are bound by confidentiality agreements
• Regular staff training and awareness programs
• Clear incident response plan for data security breaches

Our platform uses some third-party services that assist in running our operations. These services have their own privacy policies.

7.1 Payment Processors

Our payment partners including bKash, Nagad, Rocket, and Upay have their own privacy and security policies. At the time of payment, you provide information directly on their platform — in that case, their privacy policy will apply.

7.2 Game Suppliers

Our game suppliers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming process limited information necessary for operating their games. This information is used solely for the purpose of game operation.

7.3 Limits of Our Responsibility

7bdtk is not responsible for the privacy practices of third-party websites or services. We advise you to read the privacy policy of the relevant third party.

You have the following rights over your personal information, and 7bdtk is committed to ensuring these rights:

8.1 Right to Know

You may request to know what type of information we store about you and how it is used. We will endeavor to respond to this request within 30 working days.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly in your account settings.

8.3 Right to Deletion

In certain circumstances you may request the deletion of your information. However, in cases of legal obligation, ongoing disputes, or fraud investigations, we are obligated to retain certain information for a specified period.

8.4 Right to Object to Processing

You may object to receiving marketing messages or to the processing of your information for specific purposes. Such requests can be made through our support team.

8.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

We retain your information for as long as necessary to fulfill the purpose for which it was collected, or for as long as the law requires it to be retained.

9.1 Active Accounts

All information is retained for as long as your account remains active. Information from inactive accounts is kept for a specified period from the date of last activity.

9.2 Financial and Transaction Records

In accordance with legal obligations, financial transaction records are generally retained for a specified number of years even after an account is closed.

9.3 Support and Communication Records

Customer service conversations are retained for the period necessary for service quality review and dispute resolution.

7bdtk services are available to users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age verification is a mandatory step during account registration. If we become aware that a user is under the age of 21, their account will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using our platform, please notify us immediately.

7bdtk may periodically update this privacy policy in accordance with changes in requirements and regulations.

11.1 Notice of Changes

For significant changes, we will send a notification to your registered email address and clearly indicate them on the website. For minor changes, only the update date on this page will be revised.

11.2 Use After Changes

Continued use of our services after the updated policy is published will be considered as your acceptance of the new policy. If you do not agree, you may request that your account be closed.